Cisco Meraki FAQ

What makes GitoTech LLC a trusted Cisco Meraki Authorized Reseller and Partner?

GitoTech LLC, founded in 2014 by Mark Orciuoli, has over 9 years of expertise in Cisco Meraki products and solutions. As an Authorized Reseller and Partner, GitoTech not only provides genuine Cisco Meraki hardware and licenses but also offers value-added services like remote configuration, monitoring, and management to ensure seamless integration and optimal performance for clients. With a deep understanding of Cisco Meraki's capabilities, GitoTech delivers tailored solutions and exceptional support, making it a trusted choice for businesses of all sizes.

How does Cisco Meraki's distribution model work?

Cisco Meraki employs a unique distribution model where all hardware and licenses are assigned directly to the end user. This ensures that products are shipped from Meraki's warehouse in California directly to the customer on an order-by-order basis. As a result, resellers do not hold stock; instead, they facilitate the ordering process, and Meraki handles fulfillment.

Do resellers maintain inventory of Cisco Meraki products?

No, resellers do not maintain inventory of Cisco Meraki products. All new Meraki orders are shipped directly from Meraki's California warehouse to the customer via FedEx. This approach ensures that customers receive the latest products directly from the source.

Can I receive Cisco Meraki products overnight or on the same day?

Due to the direct shipping model from Meraki's California warehouse, it's not possible to receive products overnight or on the same day. The typical delivery time is at least 2-3 days, as all hardware products ship via FedEx to the customer at no extra cost.

Are there risks associated with purchasing Cisco Meraki products from third-party sellers like Amazon or eBay?

Yes, purchasing from unauthorized sellers can be risky. There's a possibility of receiving second-hand devices that are still claimed in a disused Dashboard or 'grey market' gear. Meraki will not warrant or support products if you are not the originally registered end-user customer. To avoid these issues, it's recommended to buy only from an official Cisco Meraki reseller.

How can I ensure I'm purchasing genuine Cisco Meraki products?

To ensure authenticity and receive full support and warranty, purchase Cisco Meraki products through authorized resellers. These partners have direct relationships with Meraki and can facilitate orders that are fulfilled directly by Meraki, ensuring you receive genuine products with proper licensing. Choose GitoTech LLC for your Cisco Meraki needs to benefit from our 9+ years of expertise, exceptional service, and seamless purchasing experience!

What should I do if I need Cisco Meraki products urgently?

Given the direct shipping model, expedited shipping options may be limited. It's advisable to plan purchases in advance to accommodate the standard 2-3 day delivery timeframe. For urgent needs, consult with your authorized reseller to explore any possible solutions.

Why does Cisco Meraki use this direct-to-consumer shipping model?

This model allows Cisco Meraki to maintain direct control over product assignment and licensing, ensuring that each product is properly registered to the end user. It also helps in providing consistent and reliable support, as Meraki keeps track of all hardware and licenses themselves.

How can I verify if a reseller is authorized by Cisco Meraki?

You can verify a reseller's authorization by checking Cisco's official partner locator or contacting Cisco Meraki directly. Authorized resellers are listed and recognized by Cisco, ensuring you receive genuine products and support.