Privacy Policy for GitoTech LLC

Privacy Policy

Last updated: April 5, 2026

GitoTech LLC ("GitoTech," "we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you, how we use it, and the choices you have about your information.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

• Submit forms on shop.gitotech.com (Contact, Get a Quote)
• Purchase products through our ecommerce store
• Request a quote or contact our sales team
• Communicate with us by phone or email
• Subscribe to product updates, back-in-stock alerts, or promotional offers

Types of information collected may include:

• Name, company name, job title
• Email address and phone number
• Billing and shipping information (for ecommerce transactions)
• Product interests and order details submitted through forms
• Technical data such as IP address, browser type, and usage data

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders for IT hardware
• Respond to inquiries and prepare quotes
• Send order confirmations, shipping updates, and customer support communications
• Improve our website and shopping experience
• Send email marketing communications, including product recommendations, back-in-stock notifications, and promotional offers through our email marketing platform (Klaviyo). You can unsubscribe from marketing emails at any time by clicking the Unsubscribe link in any email.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. SMS Communications

By providing your phone number through our website forms or during a call with our sales team, you consent to receive SMS messages from GitoTech related to your quote request, order confirmations, shipping updates, and customer support.

• We do not send marketing blasts or unsolicited text messages.
• Message frequency will vary depending on your interactions with us.
• Standard message and data rates may apply.
• You can opt out at any time by replying STOP to a message.
• For help, reply HELP.
• Consent to receive SMS is never required to make a purchase.

4. Opt-In and Consent

You provide explicit consent to receive SMS messages when you:

• Check the SMS consent checkbox on our Get a Quote form when submitting your phone number
• Verbally agree when asked by our sales team during a call

Consent is tied only to order- and quote-related messages.

5. Cookies and Tracking

We may use cookies, analytics, and similar technologies to:

• Improve website performance
• Analyze usage trends
• Provide a more personalized experience

You can control cookie preferences through your browser settings.

We use Klaviyo for email marketing and onsite tracking. Klaviyo may collect information about your browsing behavior on our ecommerce site (such as products viewed and items added to your cart) to personalize email communications and product recommendations. This data is used solely for improving your shopping experience and is not shared with third parties for independent marketing purposes.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or storage system is 100% secure.

7. Data Sharing

We may share your information with:

• Service providers and vendors that help us operate our ecommerce store, including payment processing, order fulfillment, shipping, and email communications
• Law enforcement or regulators when required by law
• Successors in the event of a merger, acquisition, or asset sale
• Google Merchant Center, which displays our product listings in Google Shopping search results. Product information (names, prices, images, availability) is shared with Google to enable these free product listings. No personal customer information is shared with Google through Merchant Center.

We do not share personal information with third parties for their independent marketing purposes.

8. Your Rights

Depending on where you reside, you may have rights to:

• Access, correct, or delete your personal information
• Withdraw consent for certain uses (such as SMS communications)
• Request a copy of the data we hold about you

To exercise these rights, please contact us (see Section 11).

9. Third-Party Links

Our website may contain links to third-party sites (such as manufacturer support or warranty pages). We are not responsible for the privacy practices of those third parties.

10. Children's Privacy

Our store is not directed to children under 13. We do not knowingly collect personal information from children.

11. Contact Us

If you have questions about this Privacy Policy, your information, or our privacy practices, contact us at:

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page.